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Author:
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Sean McCown
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Date:
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09/21/2008
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Length:
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27:03
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Size:
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25,804 KB
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There is a lot of tribal knowledge that accumulates in any organization. Here I discuss some ways to document your SPs so you can start to record some of this information. Your SPs will be more supportable, easier to update, and you’ll take hours or sometimes days off of a re-design or support effort. You won’t be sorry you started doing this.
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